We’ve been trying to renew a license for Weblogic. Sadly, it appears that the person who handles our account isn’t on the same page as we are.
Today, after our purchasing agent roasted him in an email for wasting the time of several people, our Weblogic rep sent the following reply:
From: Shawn xxxxxxx [mailto:email@example.com]
Sent: Monday, March 26, 2007 2:06 PM
Cc: xxxxxxx; Parsons, Tone; xxxxxxx
Subject: Re: BEA Support Renewal for xxxxxxx.
I am sorry for the incontinence. The form which was sent to me last Friday did not have the Billing Contact name filled in. I submitted it to Order Management and they sent it back asking that the name be filled in before they process the order.
Again, I am sorry for the incontinence and I will process this updated order right away.
Thank you for your help.
Service Sales Representative
Oh man… “incontinence”?!? I’m not sure if he meant “inconvenience” or “incompetence”, but I’m pretty sure he didn’t mean what he typed (twice!!)
I almost wet myself!